Blogs

In the world of business, customer experience is put at #1. Companies wish for customers to receive exceptional service and to have a memorable experience with the belief it leads to increased customer loyalty. Visiting the Vatican museum recently was a dream come true but to be honest a nightmare in terms of the sheer number of visitors. It’s hard to understand the overwhelming demand to visit this museum each and every day of the year until you are in the middle of it. Walk

It’s time to wake up to the stark reality of stress in the workplace, your life depends on it. The average person receives an overwhelming number of notifications every hour of the day. Work related emails and messages, social media updates and news alerts a constant barrage of information that demands our immediate attention that drives a persistent sense of urgency as our stress levels heighten. Are your phone notifications constantly outnumbering your heartbeat? Remember c

In todays fast paced work environments people find themselves juggling a multitude of responsibilities all at the same time. This juggling act leads to increased stress levels. Juggling multiple conversations with stakeholders requires clarity of communication. Managing unexpected issues while having to make quick decisions so you can get back to the daily tasks you were trying to manage is stressful. Running out of time as you try to juggle all the responsibilities will depl

Blue bosses are detail oriented and process driven. They love quality in work and logical thinking. They love structure and order in the workplace and they set clear goals and define responsibilities of each person so tasks can be completed efficiently. They are analytical and systematic and methodical and they love to plan and analyse the situation before they take action. They like to believe they have all angles covered and will make decisions based on the best data they c

Yellow bosses are inspiring leaders, they are full of energy and optimistic souls. They have a clear vision of the future and can clearly communicate it to their teams and the fact they are open to delegating authority for work. They build positive working environments and motivate everyone in the team. They build great teams by recognising each person’s individual contributions, encouraging their growth through open and clear communication. A Yellow boss will listen to peopl

Green bosses take a long term view when it comes to planning and decision-making. They consider the organisations decisions for the longer term future and growth and stainability of the company. Green bosses love innovation and change they encourage creativity and challenge the status quo and look for new ideas. If you work for a Green boss then you will know they empower you with the autonomy to make decisions. You know they trust you and your expertise to get the job done.